All our monthly ongoing invoices for IT services are collected by Direct Debit. Invoices are created on the first of the month and payment is collected as per the terms of our agreement. Payments for other works are payable by bank transfer and we do have the facilities to take a payment by card or via PayPal.
Services are usually subject to a minimum period of 12 months. After the initial 12-month period, services can be terminated by giving a notice period of 60 days in writing. Payments will be collected by Direct Debit as normal during this time.
We take the pain and frustration away from any IT problems, leaving you to focus on running your business. Outsourcing your IT can be very cost effective when considering the cost of your time trying to resolve any issues in addition to the cost of downtime to your business operations. Managed IT Support is flexible, scalable and gives you peace of mind that your business infrastructure is in safe hands.
We offer two types of IT Management Support. You can choose between our comprehensive monthly management package, or you can opt for our Pay-As-You-Go package. You can find out more about our packages here. infinit.co.uk/services/managed-it-support/
Our team can provide both! Depending on the scale of the issue, we can provide remote or out-of-hours support to help minimise business disruption. We like to build long standing relationships with our clients to help your business grow and develop.
We offer a free telephone consultation with you to listen to and assess your pain points to see if we would be the best IT provider for your business. We will also conduct a site visit to assess your current infrastructure and options to find the best solution to fit your business.
Our experienced team endeavours to ensure there is minimal disruption to the day-to-day running of your business as they are implementing your new IT systems, including working out-of-hours.
If you’re not sure what you need, just book in a call with us. Our expert team will get to know your business goals and let you know what IT solutions are most suitable for you.
Clients who have our comprehensive monthly support package benefit from out-of-hours support.
We offer a variety of support packages which have guaranteed response times. This will vary depending on the level of support you have in place.
We don’t repair devices, however our expert team can help with retrieving any data and files you might have lost from the damaged devices.
We are accredited partners of world-leading brands including: Sophos, Microsoft 365, Google and Datto. Our expert team stays ahead of the curve when it comes to IT products to ensure we provide clients with the highest-quality and most reliable system and service.
The installation of wireless access points is a great way to increase Wi-Fi strength and stability whether this is in your office premises, between factory floors and the office, or within a home office environment. Amongst the products we use are the Ubiquiti Wireless Access Points, a standalone device which gives you a secondary wireless access hub to connect devices such as computers, tablets, smart speakers that may not have good access to your main router.
We are centrally based in County Durham and are well placed to provide managed IT support, business continuity, resilience and secure protection from cyber threats to clients throughout the North East of England, including the locations of Newcastle upon Tyne and Gateshead, Tyne and Wear, Northumberland, Durham, Sunderland and Teesside. We have a secondary base in Manchester to enable us to provide the same level of support to businesses within the North West of England, especially the surrounding regions of Manchester, Chester, Leeds and York.
Managed IT Support
Your time should be spent running and growing your business; not being consumed by resolving your IT issues. Our Managed IT Support provides your business with tailored, compatible and robust solutions, and complete ongoing support – including remote and out-of-hours service to minimise business disruption. We provide support to businesses...
Ensuring your networks are safe and secure is at the forefront of everything we do, especially with today’s landscape of constantly evolving threats and increases in ransomware adversaries looking to exploit any business they can. Infinit Technologies can offer peace of mind with the latest and best network protection. We...
Keep your business moving seamlessly with Cloud Computing. Synchronise schedules, documents and systems so your team can work seamlessly together, wherever in the world they may be! Our team provides tailored and cost-effective cloud solutions to businesses across the UK including Newcastle, Gateshead, Manchester and London.
Now more than ever, it’s important to protect your company’s data. Having your data backed up on a regular basis and fully protected from external threats is an effective way of avoiding data being compromised or lost. We offer a range of data backup solutions as well as a solid data...
Our specialist Data Recovery service can help salvage lost or corrupt data from your company devices. We offer a range of services depending on the issue you have encountered and will endeavour to help recover your data whilst minimising disruption to your business. Where specialist professional services are required to...
Network Infrastructure Design
IT systems and the associated network infrastructure is the foundation of any modern business. We understand that each business is unique with its own set of specific needs and demands from their IT services. We also understand every business has different compliance concerns based around data protection and policy frameworks...
When it comes to offering quality customer service and ensuring that your multi-location business is running smoothly, communication is key. That’s why having a reliable VoIP telephone solution with commercial video conferencing facilities (such as Microsoft Teams or Zoom) is crucial for a collaborative working environment. Our VoIP telephone solutions...
In a world of IoT, Internet of Things, a strong and stable Wi-Fi connection is paramount to supporting your business operations. With internet connections getting faster, and people having more devices relying on Wi-Fi, the need for a stable, robust and consistent connection is greater than ever. Especially with businesses...